Optimum Sorting NV is a renowned and successful company specialising in the development, construction and installation of optical sorting machines. We provide customised solutions to international customers operating mainly in the food industry. With our technology, we help our customers reduce their product processing costs and guarantee optimum quality. To this end, we can rely on the expertise of a team of some 80 employees spread over 4 locations (Belgium, the Netherlands, America and Asia). Together with our strong agent network, we aim to be a reliable business partner for our customers and are strongly committed to service, quality and high-tech solutions.
Due to our growth plans, we are looking for a
Field service engineer
THE JOB
- You will be responsible for installation, service and maintenance of machines located at our customers' international sites. Partly you can dial in via your laptop and solve malfunctions but mostly you will travel to the customer on site.
- After installation of the sorting machine, you give technical training to the customer to learn how to use the machine, set it up and fix first-line faults. You also advise them on how best to maintain the machines.
- You share your field experiences regarding bottlenecks with machines and how to solve them with your Service and Engineering colleagues.
- You are also responsible for the administrative processing of the work performed and draft work instructions where necessary.
- You report to the service manager.
YOUR PROFILE
- Work location: Hasselt, Belgium (but our customers are international)
- Experience level: (first) experience as a (service) technician. Experience with a machine builder is a plus.
- Diploma: technical diploma (mechanical-electrical) or equivalent through work experience
- Hours: flexible schedule in day shift (with travel arrangement)
- Travel frequency: about 140 days/year in the field at our international customers. Travel experience is therefore also a must
- Languages: Dutch and English (excellent)
- PC knowledge: working with Windows. Knowledge of networks is an asset
- Technical knowledge: a forklift certificate and/or welding diploma is a great asset. You are already in possession of a VCA certificate or are willing to follow this training.
- Person: communicative and customer-oriented, analytical, problem-solving, working independently, flexible and always keeping calm in stressful situations
THE OFFER
- You will join a growing SME where we do not like to think in pigeonholes and where there is room for your own initiative to help shape your own growth trajectory.
- In your role, you will work on the core of our business, i.e. machines, so your job will have a major impact on the organisation
- Our company is characterised by informal contacts, a family atmosphere and a dynamic environment where change is key. We find it important to work hard on our growth but consider "the Optimum family" equally important. That is why we have a party committee that regularly organises fun events, we take care of our people's health with a weekly fruit basket,...
- In return, you will receive an attractive salary package from us, including company car with fuel card, mobile phone and subscription, meal and eco cheques, group and hospitalisation insurance, ambulatory care insurance, 13th month, CLA 90 bonus (if achieved) and 12 ADV days. Public holidays that fall on weekends are free to choose.
- We have no collective closing days.
INTERESTED OR QUESTIONS?
Neem contact op met Lore Van Hemelrijck, HR Officer, via het nummer 011751088 of via optimumsortinghrm@optimum-sorting.com